SUBSCRIPTION SERVICE

Hawk Ridge Systems has a team of over 120 engineers, designers, SOLIDWORKS, CAM and 3D printer experts ready to help you get the most from your investment in 3D technologies. Get access to live technical support, new product releases & upgrades, and extensive online resources. Easily share files with other engineers and designers when you have the current release of SOLIDWORKS and CAMWorks.

 

SOLIDWORKS SUBSCRIPTION SERVICE

Stay productive and on top of your game when you have the latest release of SOLIDWORKS. With your Subscription Service from Hawk Ridge Systems, you'll have access to the brightest minds in the industry. Staffed by experts in 3D CAD and design, the technical support engineers are ready to answer any questions you may have. Whether it's CAD Administration or advanced topics on Simulation, PDM, Electrical or Technical Communications, our goal is to get the answers to you - fast and right.

CAMWORKS SUBSCRIPTION SERVICE

Hawk Ridge Systems provides exceptional support for our CAM users, whether it is SOLIDWORKS CAM or CAMWorks. Don't be stranded on the shop floor or on the assembly line without the security of knowing that the pros at Hawk Ridge Systems are with you every step of the way. In addition to CAMWorks Subscription Service, we also provide Post Processing.

Camworks Benefits

THE SOLIDWORKS SUBSCRIPTION ADVANTAGE

Hawk Ridge Systems has a team of 120 engineers dedicated to helping you optimize SOLIDWORKS, CAMWorks and your 3D printing solutions. We hire experienced mechanical engineers and designers with real life experience. Our goal is to be your trusted partner, helping you achieve your design advantage.  Here is a short list of the top 8 benefits of Subscription Service:

  • LOCAL TECHNICAL SUPPORT

    With technical support offices in Mountain View, CA, Portland, OR, Dallas TX, Toronto, ON and Brooklyn Park, MN, Hawk Ridge Systems provides local support based in the United States and Canada. 

  • NEW SOFTWARE RELEASES

    New SOLIDWORKS releases are announced every October. You'll receive the latest software version with your Subscription Service. Since each release averages over 200 new feature sets, it is a must have in today's competitive product market. 

  • SOLIDWORKS CAM INCLUDED

    With the introduction of SOLIDWORKS CAM, your Subscription includes robust CAM functionality. Feature sets such as Tolerance Based Machining, 2 1/2 Axis Parts, Toolpath Simulation, Automatic Feature Recognition are just some of the CAM capabilities you receive with your Subscription.  

  • SOLIDWORKS VISUALIZE

    SOLIDWORKS Visualize is included with your Subscription for SOLIDWORKS Professional and Premium. It is the easiest way to create photo-quality images of your designs to share with others. 

Solidworks Pdm
  • CSWP & CSWA EXAMS

    Take up to 6 exams per year for free to help sharpen your engineering team's skills in SOLIDWORKS.  The CSWP (Certified SOLIDWORKS Professional) and the CSWA (Certified SOLIDWORKS Associate) exams validate user proficiency and help managers highlight areas for training. 

  • MY.SOLIDWORKS.COM

    Connect with other SOLIDWORKS users and share content, blogs and videos. With easy access to training videos and an extensive knowledge base library, My.SOLIDWORKS is your one-stop shop for all things SOLIDWORKS. 

  • ACCESS ANYTIME

    Call, email, chat - whatever access works best for you. Our Technical Support Staff is available live from 5am-5pm PST. Our email support is available 24/7. 

  • HAWKSUPPORT PRIORITY

    Get priority service and support when you sign up for HawkSupport Priority Service. Get to the top of the queue and get directed to the product expert. It is that simple. Available as a fee-based service, HawkSupport Priority will save you valuable time and aid in your productivity. 

THE HAWK RIDGE SUPPORT STORY

It all started in 1996, with a lone application engineer lugging a desktop with SOLIDWORKS v1 to a customer who was under deadline for product delivery. Since that day, we've come a long way to help you deliver the most incredible designs and products.  However, the basic tenants are still in place. We strive to deliver the highest levels of customer support and service. Now we serve over 18,500 customers. Our staff has grown from one single engineer to over 120 fully certified experts in SOLIDWORKS, CAMWorks, 3D printers from HP and Markforged and Artec scanners.

Hawk RIdge Systems SOLIDWORKS Markforged HP 3D Printers
 

SOLIDWORKS SUBSCRIPTION PROGRAM

The SOLIDWORKS Subscription Service Program provides all of the following:

  • Automatic upgrades for your licensed SOLIDWORKS software
  • Live technical support from Hawk Ridge Systems
  • Software enhancements exclusively for SOLIDWORKS Subscription Program members
  • Access to My.SolidWorks.com for videos, free training, technical product guides and articles
  • Access to SOLIDWORKS Customer Portal for admininstration, installation and upgrades

LOOKING FOR MORE INFORMATION?

Visit our Resource Center and view technical documents, videos, white papers, case studies and more.

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