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Services & Customer Benefits
Frequently Asked Questions
We have been supporting design engineers like you since 1996 and are dedicated to your success. We go beyond simply selling and supporting your software. We strive to be a valued partner, digging in to help solve your biggest design challenges. We have the largest technical team in the industry dedicated to helping you succeed by ensuring you get up to speed quickly through complete migrations, onboardings and training, as well as by minimizing your downtime when you run into a software challenge.
Each design solution is purpose-built, so it depends on your use case. If you only need 2D drawing abilities, DraftSight is perfect. Most of our customers who are looking for a 3D tool tend to lean toward SOLIDWORKS because it is designed to be easy to learn and can handle most design projects. If you want the capabilities of a cloud-connected solution that helps with collaboration among distributed teams, you may want to look into one of the 3DEXPERIENCE products. If you often develop large, complex shapes, CATIA may be the best fit. We are happy to talk through your design needs to recommend the best fit for your team.
It should not be very difficult to switch from another 3D CAD software. SOLIDWORKS is designed to be highly intuitive and easy to learn with a user-friendly interface. At Hawk Ridge, we will help you get started with any of our solutions through implementation, data migration, and mentoring services, as well as full training offerings, both online and in-person.