FREQUENTLY ASKED QUESTIONS
Why should I purchase a Markforged
machine through Hawk Ridge Systems?
Hawk Ridge Systems has dedicated engineers who operate, install, and
service these systems every day. We know the in-depth tips and tricks to
truly get the most out of these machines and we help our customers do the
Do you need to buy material from
Markforged or is there an open-source material option?
Yes, the materials for the Markforged 3D printers are developed, tested,
and manufactured by Markforged to create a complete system and designed to
ensure your parts meet the quality and performance standards required from
a professional 3D printer.
What software is needed to build a
part on a Markforged printer?
All Markforged systems can run on the free, cloud-based build management
software called Eiger. This software is free to try out at eiger.io.
How does the metal 3D printing
system from Markforged work?
The Metal X uses a 3-step printing process of printing, washing, and
finally sintering in an oven. The printing process itself is unique to
metal 3D printing because it uses metal powder that is bound in plastic,
which eliminates the risks and costs associated with handling metal
What is the expected surface finish
on a Markforged composite part?
Markforged printers have exceptional surface finish at a much higher grade
compared to other printing technologies in this space. A major factor is
due to the thermoplastics developed by Markforged in combination with
finer layer heights.
Does Markforged provide an offline
version of the Eiger software for high security companies?
Yes, Markforged has an offline version of their primary software called