When You Need It

Technical Support

If you encounter an issue, you should never have to wait for an answer. Our experienced and responsive support team is here for you when you need them.

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Top-Ranked Service, Committed to Your Success

Hawk Ridge Systems boasts a 12-hour support window and coast-to-coast coverage, delivering best-in-class service to our customers and their engineering needs. Our highly experienced technical support team can help with any issue, regardless of product and level of complexity.

If you’ve got a question, our team has the answer.

Want to talk?

United States: 877.266.4469
Canada: 866.587.6803

Not a big talker?

Email: [email protected]

Support hours:

Monday – Friday
5 AM – 5 PM PT
6 AM – 6 PM MT
7 AM – 7 PM CT
8 AM – 8 PM ET

The Answers You Need, When You Need Them

We know how frustrating it can be to sit through phone mazes and listen to elevator music. That’s why customer support is our top priority as your partner. Whether you are dealing with a software error, a design challenge, an issue with one of your 3D printers, or anything in between, we can help.

Supporting Engineers, Coast to Coast

With our ever-growing team of support engineers, we have the resources and experience to assist you with all your design and manufacturing needs. Regardless of the product, the difficulty of your problem, or where you are in North America, we stand committed to being the go-to experts in the industry.

Product Experts Dedicated To Supporting You

We’ve brought together product experts with real world industry expertise from across North America, with one goal in mind. We are dedicated to offering the best, most effective technical support so that you can continue to work efficiently and succeed in achieving your business goals.