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Three tiers. One goal — make sure your team gets full value from every license, every year
Expert Technical
Support
Unlimited Live
Training
Manufacturing as a
Service (MaaS)
Expertise & Capacity
Services
Compare Plans
Essential
Technical Engineering Support
Priority Support Queue
Software Upgrades
SolidProfessor On-Demand Training
SolidProfessor Live Training - Unlimited
*Requires all eligible SOLIDWORKS subscription licenses to be enrolled in Elite pricing (after May 8, 2026).
Exams and Certification Prep
Free SOLIDWORKS Certification Exams
3D Printing Service Voucher
3DEXPERIENCE PLATFORM Onboarding Session
“Ask an Expert” Session
Services Discount
Dedicated Enterprise Success Manager + Backup
Engineering and Capacity Services (Annually)
Managed SOLIDWORKS + PDM Upgrade
Annual Strategic Assessment
AI Readiness & Workflow Assessment
Features
Essential
Elite
Most Popular
Enterprise
An Extension of Elite for Larger Teams
Technical Engineering Support
Priority Support Queue
Software Upgrades
SolidProfessor On-Demand Training
SolidProfessor Live Training - Unlimited
*Requires all eligible SOLIDWORKS subscription licenses to be enrolled in Elite pricing (after May 8, 2026).
Exams and Certification Prep
Free SOLIDWORKS Certification Exams
3D Printing Service Voucher
3DEXPERIENCE PLATFORM Onboarding Session
“Ask an Expert” Session
Services Discount
Dedicated Enterprise Success Manager + Backup
Engineering and Capacity Services (Annually)
Managed SOLIDWORKS + PDM Upgrade
Annual Strategic Assessment
AI Readiness & Workflow Assessment
See all features for:
Of course your subscription includes SOLIDWORKS support. The difference is who’s behind it.
Hawk Ridge Systems customers get direct access to experienced engineers who understand real-world design and manufacturing workflows—not generic support queues. With 80+ technical experts and a coast-to-coast support team, we help customers solve problems faster, work smarter, and stay moving.
Learn MoreUnlimited live training, only from Hawk Ridge Systems.
Your Elite Subscription includes unlimited access to live instructor-led sessions powered by SolidProfessor so you can learn from the same trusted platform you already use for on-demand training.
Live sessions with Hawk Ridge Systems' instructors
Up to 3 SolidProfessor licenses per subscription seat
+15K on-demand lessons included
Certification prep built in
You get manufacturing access. Most don't.
Every Elite Hawk Ridge Systems subscription comes with a 20% voucher toward 3D printing services through A3D Manufacturing — our strategic manufacturing partner. No new vendor relationships. No RFQ process. Design it in SOLIDWORKS, print it through A3D, and move faster from concept to physical part than your competition does.
"You can buy software from anywhere, maybe cheaper, maybe not. But what counts is the after sales service and support you'll get."
— 16-Year Hawk Ridge Systems Customer
Real teams. Real results. Built into every plan.
Expert Technical Support
"Your team never fails to amaze me with their technical expertise." 80+ engineers. 12-hour support window."
Unlimited Live Training
"Hawk Ridge Systems training was super easy to work with...after taking those courses I felt confident."
A True Strategic Partner
"Every time I call it's like talking to an old friend. Please change nothing. This is what a real partner feels like."
Example Courses
SOLIDWORKS Beginner to Certification
SOLIDWORKS File Management
Using SOLIDWORKS PDM
SOLIDWORKS Surfacing Errors Workshop
SOLIDWORKS Simulation Workshop
Certified SOLIDWORKS Professional (CSWP) Prep
Frequently Asked Questions
Your Subscription is your ongoing relationship with Hawk Ridge Systems. It keeps your SOLIDWORKS software current with the latest releases, gives you access to technical support, and, depending on your tier, unlocks: training, expert access, and services benefits. Think of it less like a maintenance fee and more like the thing that makes sure your investment actually works for you year over year.
SolidProfessor Live is unlimited access to live, instructor-led training through SolidProfessor for the whole team. It is only available to customers whose full portfolio of eligible assets is subscribed under the current Elite offering and pricing. Accounts with assets on legacy pricing or on mixed subscription tiers are not eligible for these enhanced benefits.
Elite gives your team great tools and access. Enterprise gives your organization a dedicated partner. The Enterprise Success Plan layers on top of Elite and includes a named Enterprise Success Manager embedded in your org, weekly alignment sessions, hands-on engineering hours, managed upgrades, and more. It's a fundamentally different relationship, built for organizations with 10 or more SOLIDWORKS seats that want more support.
Customers on prior or legacy Elite pricing structures must upgrade or renewal all eligible assets to the current Elite subscription to qualify. Existing benefits associated with legacy subscriptions, including training credit allocations, may differ from those included in the current Elite program.
If you are interested in gaining access sooner, please contact us or your Account Manager for more details on how to upgrade or renew your current subscription.
Your credits are honored through your renewal date. Use them.
Elite-level benefits, including unlimited live instructor-led training and priority support, are available only to customers whose full portfolio of eligible assets is subscribed under the current Elite offering and pricing. Accounts with assets on legacy pricing or on mixed subscription tiers are not eligible for these enhanced benefits.
80+ engineers, a 12-hour support window, and phone, chat, and email coverage coast to coast. Elite and Enterprise subscribers also get priority queue access, so when something is blocking your team, you move to the front of the line. You also get access to our Knowledge Base, service requests, and beta program access through the Customer Portal.
The Customer Portal is your web-based hub for everything SOLIDWORKS. You get access to the latest software versions and service pack updates, a Knowledge Base packed with technical documents, Tech Tips, Macros, and Best Practices, plus the ability to submit and track service requests and SPRs. You can also make enhancement requests, share feedback directly with the SOLIDWORKS development team, edit your profile, and get early access to beta versions and upcoming Early Visibility Service Packs.
Ready to get more out of every license?
Whether you're comparing plans or ready to talk, we've got you.