FREQUENTLY ASKED QUESTIONS
How long will it take to ship my
Most orders for replacement parts or materials placed by 2 PM PST will ship
Can I request my order to be
Yes! Simply select the type of shipment you would like us to use: Ground,
Overnight, Two Day, etc.
Do you ship FedEx and UPS?
We only ship UPS. If you have a UPS account, please provide that number at
How can I receive spare parts if I
my machine is on a Success Plan?
To receive replacement parts under the Success Plan, reach out to
support directly at firstname.lastname@example.org.