Enhanced Offerings

CAMWorks Subscription

New enhanced subscription benefits for CAMWorks! Whether you want on-demand training, access to the latest software releases, exclusive offers or just need expert support – there’s a subscription option for you.
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Get the Most Out of Your CAMWorks Investment

Introducing the Hawk Ridge Systems CAMWorks Subscription plans, offering an abundance of resources to fuel your success.

With two carefully curated plans to choose from, you’ll gain access to more than just software updates and technical support. Our subscriptions include on-demand training through SolidProfessor, enabling you to enhance your skills at your own pace. But that’s not all. Subscribers also enjoy exclusive discounts on select CAM-related services, providing even more value for your investment.

With the Hawk Ridge Systems Subscription plans, you’ll have everything you need to thrive in today’s competitive landscape.

Essential Success Plan
Elite Success Plan
  • Technical Engineering Support
    Hawk Ridge Systems boasts a 12-hour support window and coast to coast coverage, delivering best-in-class service to our customers. Our dedicated CAM team has extensive industry experience to help with any issue, regardless of product and level of complexity.
  • Software Upgrades
    Automatically receive the latest version of CAMWorks software when it’s released. Having the current version helps keep you on pace with clients - and the competition - while ensuring your software remains compatible with SOLIDWORKS.
  • SolidProfessor On-demand Training
    SolidProfessor has over 15,000 online, self-paced lessons covering CAD, CAM, Simulation and Engineering theory with topics such as GD&T and Finite Element Analysis. SolidProfessor puts an expansive library of learning resources at your engineering teams’ fingertips.
  • 3D Printing Service Voucher

    20% off issued each year, not cumulative year over year.

    • Voucher offers no cash value.
    • Voucher is a one-time use only.
    • Voucher may not be combined with any other offers.
  • Live, Instructor-Led Training Credit

    Receive a $250 Elite Training Credit to apply to any of our live, instructor-led training (delivered via our virtual training environment or in the classroom). Our instructor-led classes are a great compliment to SolidProfessor, providing an even more in-depth dive into the software and advanced topics of interest. (**Credit must be used within the subscription period and cannot be combined with previous years).

    • Elite credits are available for the same duration as the respective Elite subscription, typically 12-month expiration, no extensions, no exceptions.
    • Training must start before expiration.
    • Elite Credits that are part of a multi-year subscription will be issued credits for each of the years on subscription.
    • All credits will be issued at the beginning of the subscription period and require a minimum of 9+ months of subscription. Prorating Example: If a customer is on a 3-year renewal and has 1 year and 9+ months remaining on the contract, they will receive (2) full $500 credits per Elite user.
    • Credits may be combined with other credits towards any course or any user/s.
    • Credits can be used for the following instructor-led training: Single classes, Private/tailored training. Cannot be used for new content creation. Private/tailored training timelines, delivery and materials subject to individual statement of work.
    • Credits can be consumed in $250 increments. Redeem easily by registering for a class on our website, we will deduct the value from available Elite Training Credit funds. If funds are not available to cover the whole cost of the class, the customer will pay the difference. Examples: A customer registers for a $1,200 class consumes the value of 2.5 Elite Training Credits or $1250. No "change" is given. A customer registers for an $800 class, which consumes 1.5 Elite Training Credits or $750, but only has a single credit available or $500. The customer will pay the $300 difference before their attendance is confirmed in the class.
    • No additional discounting is available when using vouchers to pay for training.
    • No call/no show cancellations may be subject to forfeiture of allocated Elite Training Credits.
    • Elite training credits may not be used for services or mentoring, or to purchase other non-training items.
  • “Ask an Expert” Session

    Take advantage of our team of experts by scheduling a consultative session. This is a great opportunity to tackle a topic that’s outside the scope of technical support and to enhance your usage of CAMWorks tools and projects. Whether you want consultation on your parts, to optimize your Tech DB, or just want to understand best practices, these sessions are a valuable one-on-one engagement with an experienced CAMWorks specialist.

    • For each CAMWorks license active on Elite subscription, you will get an equivalent number of “Ask an Expert” sessions.
    • One 2-hour session per annual subscription per user.
    • Sessions must be pre-scheduled and are normally available with a 5-business day lead time.
    • A summary of key topics (with examples) should be provided ahead of time, for an optimal experience.
    • “Ask an Expert” sessions cannot be combined into a larger consulting project, nor can an “Ask an Expert” session be broken up into multiple shorter sessions.
    • “Ask an Expert” sessions are non-transferrable between companies, not redeemable against other offerings and are only available for the duration of the parent subscription.
    • Hawk Ridge Systems reserves the right to limit the scope of the “Ask an Expert” session when the topic presented exceeds the available time allowance.
    • The primary deliverable is a recording of the session if requested.
    • Sessions are delivered online only - we’ll provide a video/screen-sharing app link.
  • Virtual Machine Kinematics Build Discount
    Receive a 20% discount toward CAMWorks Virtual Machine build services.
  • Custom Post Discount
    Receive a 20% discount toward custom post processor development services.
  • Part Programming Assistance Discount
    Get 20% off a 4-hour services purchase where you work with a CAM expert to walk through the programming of a specific part to ensure its accuracy and learn best practices.
  • 3 SolidProfessor User Accounts

    SolidProfessor has over 15,000 online, self-paced lessons covering CAD, CAM, Simulation and Engineering theory topics such as GD&T and Finite Element Analysis (FEA). SolidProfessor puts an expansive library of learning resources at your manufacturing teams’ fingertips. Unique to the Elite Subscription Success Plan is access to 3 SolidProfessor accounts per license on subscription. This is a great option for companies who have engineering teams separate from your CAMWorks user base, all of whom would benefit from access to on-demand training.

Frequently Asked Questions

What does it mean to be on Subscription?

When you are on Subscription, your organization has access to valuable software releases, service packs, and value-added resources and training provided by Hawk Ridge Systems.

You will receive the latest software releases for your CAMWorks software. Unlimited access to our Technical Support Team, on-demand and online training courses and access to our extensive Knowledge Base of frequently asked questions (FAQs) are just some of the benefits you will receive by being part of the Hawk Ridge Systems CAMWorks community.

What is included in Subscription services?
Subscription service includes technical support from Hawk Ridge Systems, software release upgrades, and access to SolidProfessor online training and on-demand tutorials. Depending on the Subscription service package, additional service discounts will be available to you as well, as listed above.
Why should I purchase CAMWorks Subscription services?

Enrolling in Subscription service helps you get the most out of your CAMWorks software, because access to the latest product releases and expert technical support saves you time and money.

Improved software performance, innovative new product features, live technical support and 24-hour electronic technical support help keep you focused on what matters most, manufacturing great products.

Hawk Ridge Systems also offers productivity accelerators with exclusive training options with SolidProfessor for those customers on Essential or Elite Subscription.

What is included in technical support?
  • Technical support from highly experienced CAM professionals
  • Live phone, chat, web, and email support
  • New software releases & upgrades
  • Access to the Hawk Ridge Systems Knowledge Base with hundreds of articles

Why Choose Our Subscription Plans?

In an industry where one size rarely fits all, we understand that every organization has unique needs – whether you’re a Fortune 500 company or a startup in a garage.

That’s why we’ve redesigned our Subscription services to offer more flexibility and options tailored to your specific requirements.

Discover our Elite and Essential plans to find the perfect fit for achieving your business objectives.

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