FREQUENTLY ASKED QUESTIONS
What if I don't have access to
SOLIDWORKS? Can I still take the class?
Yes. We will provide you access to the latest version of SOLIDWORKS via
FRAME. If you'd like to use your own license (current versions only,
please), you are welcome to do so. If you are using your own license, you
will need to download the files. We will send those files to you shortly
before the start of your class.
Will my class have a live
Yes! All of our online classes feature a live instructor who will be able
to assist with your questions and give insight and tips for your
applications. We maintain the same 10:1 student to instructor ratio as our
Will I get a training manual?
Yes. We typically ship a manual via UPS to the address you gave at
registration, two to three weeks prior to the start of your class. You
will receive a tracking email from UPS. Many of our manuals also come with
an online viewing option located on the inside front cover.
What are the technical requirements
needed to attend an online class?
1) Most students have found both GoToTraining and FRAME work best using
2) We recommend a broadband landline internet connection. WiFi connections
must be at least 10 Mbps.
Not sure about your internet speed? Test your connection speed
3) Although not required, having two monitors is highly recommended to
allow you to access both SOLIDWORKS or FRAME and GoToTraining at the same
Can I get a separate copy of the
Yes. You may download a set of SOLIDWORKS training files by class and
version. Visit www.solidworks.com/trainingfilessolidworks
What should I do to prepare for my
Here are a few tips to maximize your learning potential:
1) Eliminate distractions and set aside space and time to focus on
2) Actively participate by engaging with the instructor and other
students. Ask questions and offer feedback. If you feel you are falling
behind, speak up.